Disaster Recovery & Contingency Planning
/ Services
AGS has a documented plan, that states a method of service continuity & data integrity during interruptions
- Maintaining or restoring service
- Ensuring data integrity during transition
- Minimizing downtime
The recovery method for both minor interruptions and serious disasters are well understood by appropriate personnel, and includes clear area of responsibility for restoration of services
- Phone lines, EPABX, switches, & ACD
- Servers & PCs
- Software applications
- Electronic transactions
